Frequently Asked Questions
- Once we receive the order it is been packed and the package is been shipped
- After shipment a confirmation email is sent to your email address.
- You can further track down your shipment and get updated accordingly.
- Once the process of shipment is completed and the item is delivered, the invoice is shared over your mail with all the relevant details.
Your shipment will be sent over in approximately 6-7 days.
You can track your order by following the process;
On the official website,
- Open my Account
- Click on orders
- Select views
- Now choose shipments.
However, after shipping the apparel from our end we will send a confirmation mail to your registered email address.
The products once purchased cannot be returned, in terms of quality, we provide top-notch items, benchmarked to industry standards. The quality concern is well taken care of.
We support 360 payment methods as mentioned in options provided on the payment gateway page on check out.
A process of shipment is completed and the item is delivered, invoice is shared over your mail with all the relevant details.
You receive the same product as pictured and shown on our platform however, there will be a difference of 10 to 15% in color due to technical elements.
If the product you receive turns out to be damaged, our team shall be at your assistance and solve your query within a short period. To present your query regarding damage,send us the details in the form of photos and clear videos over the following email address [[email protected]].
360 degree unboxing parcel video required in case of any damage or wrong and missing item. Issue must be clear in video without any pause or cut. Send video with in 5-6 hour of parcel received. If any issue.After tht we can’t consider the query.
We require your complete coordination to enhance the customer experience.
At Anjali Collection we believe that customer satisfaction is the cornerstone of our success.